About Us
FREQUENTLY ASKED QUESTIONS
Do you restock designs that are out of stock?
We do our best to restock our best selling designs as often as possible, but if you are interested in a particular item, feel free to reach out to our team and we'll be happy to help!
How much does shipping cost?
Standard shipping on all orders shipping within the U.S. is $4-$8 depending on weight, but we do offer free shipping on all USA orders over $75 (yay!).
International shipping from our fulfillment center is $25-$35 depending on weight, with free shipping on orders over $150!
Just a reminder, standard shipping for U.S. orders is 2-5 business days.
The above times do not include the 24-48 hours it takes for our warehouse to process and pack your order once it is received.
Checkout Issues
Having technical issues checking out? From our experience, checkout issues are typically related to the web browser being used. So if you’re having some technical difficulties, the first step is to upgrade to the latest version of one of the following browsers:
- Google Chrome
- Mozilla Firefox
- Apple Safari
Note: We do not recommend using Internet Explorer at this time, as it tends to clash with the HTML5 and JavaScript behaviors used by our site.
If you’re still having issues after using a different browser and upgrading to the latest version, try a few of these steps:
- Access our site using your browser’s safe mode.
- Clear your browser’s cache and cookies.
- Disable any add-ons or extensions that might be running.
- Ensure Java has been updated to the latest version, which is available here.
What types of payment can I use?
We accept all major credit and debit cards as well as offer express checkout options utilizing ShopPay, GooglePay, and PayPal.
If you're having any issues with your ordering process, please feel free to reach out to us and we will be glad to help!
Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just contact us directly and we’ll take you through the process.
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